Terms of website use
Please read these terms of
use carefully before you start to use the site. By using our site, you indicate
On Information Posted & Disclaimer
The materials contained on
our site are provided for general information purposes only and do not claim to
be or constitute legal or other professional advice and shall not be relied
upon as such.
We do not accept any
responsibility for any loss which may arise from accessing or reliance on the
information on this site and to the fullest extent permitted by English law; we
exclude all liability for loss or damages direct or indirect arising from use
of this site.
www.theorytestpass.com is a site operated by Simply Helpful LTD ("We");
we are a company registered in England and Wales. Our registered office is
Simply Helpful, 72 Oceana Crescent, Beggarwood, Basingstoke, RG224FE
Access to our site is
permitted on a temporary basis, and we reserve the right to withdraw or amend
the service we provide on our site without notice (see below). We will not be
liable if for any reason our site is unavailable at any time or for any period.
We are the owner or the
licensee of all intellectual property rights in our site, and in the material
published on it. Those works are
protected by copyright laws and treaties around the world. All such rights are reserved.
Only the original person
who signed up and purchased a course(s) with Theory Test Pass are entitled to
gain access to the course from that account. You are not permitted to save,
modify, print, download, copy, distribute or sell any of the content featured
on our website. All content is protected under copyright laws, full legal
action is taken for copyright infringement.
You must not use any part
of the materials on our site for commercial purposes without obtaining a
license to do so from us or our licensors.
If you save, modify, print,
download, copy, distribute or sell any part of our site in breach of these
at our option, return or destroy any copies of the materials you have made.
We are not the legal owners
of any other companies/peoples intellectual property; we do not intend to
infringe any copyright laws. If you have a claim against us for using any
copyrighted material without permission please contact us.
5. Our site
We aim to update our site
regularly, and may change the content at any time. If the need arises, we may
suspend access to our site, or close it indefinitely. Any of the material on
our site may be out of date at any given time, and we are under no obligation
to update such material.
The material displayed on
our site is provided without any guarantees, conditions or warranties as to its
accuracy. To the extent permitted by law, we, and third parties connected to us
hereby expressly exclude:
All conditions, warranties
and other terms which might otherwise be implied by statute, common law or the
law of equity.
Any liability for any
direct, indirect or consequential loss or damage incurred by any user in
connection with our site or in connection with the use, inability to use, or
results of the use of our site, any websites linked to it and any materials
posted on it, including, without limitation any liability for:
Loss of income or revenue;
Loss of business;
Loss of profits or
Loss of anticipated
Loss of data;
Loss of goodwill;
Wasted management or office
for any other loss or
damage of any kind, however arising and whether caused by tort (including
negligence), breach of contract or otherwise, even if foreseeable, provided
that this condition shall not prevent claims for loss of or damage to your
tangible property or any other claims for direct financial loss that are not
excluded by any of the categories set out above.
This does not affect our
liability for death or personal injury arising from our negligence, nor our
liability for fraudulent misrepresentation or misrepresentation as to a
fundamental matter, nor any other liability which cannot be excluded or limited
under applicable law.
about you and your visits to our site
We process information
By using our site, you consent to such processing and you warrant that all data
provided by you is accurate.
hacking and other offences
You must not misuse our
site by knowingly introducing viruses, trojans, worms, logic bombs or other
material which is malicious or technologically harmful. You must not attempt to
gain unauthorised access to our site, the server on which our site is stored or
any server, computer or database connected to our site. You must not attack our
site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this
provision, you would commit a criminal offence under the Computer Misuse Act
1990. We will report any such breach to the relevant law enforcement
authorities and we will co-operate with those authorities by disclosing your
identity to them. In the event of such a breach, your right to use our site
will cease immediately.
We will not be liable for
any loss or damage caused by a distributed denial-of-service attack, viruses or
other technologically harmful material that may infect your computer equipment,
computer programs, data or other proprietary material due to your use of our
site or to your downloading of any material posted on it, or on any website
linked to it.
from our site
Where our site contains
links to other sites and resources provided by third parties, these links are
provided for your information only. We
have no control over the contents of those sites or resources, and accept no
responsibility for them or for any loss or damage that may arise from your use
of them. When accessing a site via our
compliance and determine how they may use your information.
10. Jurisdiction and applicable
The English courts will
have non-exclusive jurisdiction over any claim arising from, or related to, a
visit to our site.
dispute or claim arising out of or in connection with them or their subject
matter or formation (including non-contractual disputes or claims) shall be
governed by and construed in accordance with the law of England and Wales.
If you have already
accessed the course we are unable to refund your purchase
12. Multi-person usage
Our systems monitor the
login IP address of all members, suspicious activity such as multiple logins
from various locations, which may suggest you are granting another person
access to your account. If our system detects that multiple logins are occurring
from different IP addresses or at the same time then the account will be
suspended and subject to a review by Theory Test Pass, the outcome of this
review may result in permanent account suspension with no refund.
13. Account suspension
Theory Test Pass have the right to temporarily or permanently
suspend a user’s account/membership should they be found to breach any of these
terms and conditions or for any matter deemed to be in need of an account
14. Online Forum
We offer an online forum
for members to communicate with each other; this forum is intended for users to
help each other with the occasional input from Theory Test Pass staff if
needed. Users can also contact support by visiting theorytestpass.com/contact
On the forum users must
ensure that they are not:
· DO NOT use language that may be considered offensive to others e.g.
swearing, discrimination etc.
· DO NOT give out or ask others for username, password, email address,
telephone, address and any other private information
· DO NOT use the forum to sell or advertise any goods or services
· DO NOT spam – spam is considered as unnecessarily posting things e.g.
posting the same question several times. Or posting lots of irrelevant links,
images video etc.
· Moderators and administrators of the forum/website reserve the right to
block a member’s access to the forum if they breach these rules or any behavior
deemed inappropriate by Theory Test Pass.
Theory Test Pass provides
support to users for content featured on our site; we are unable to provide
support for any content not featured on our website. Support is provided over
email only by emailing email@example.com
During high support request
times it will take longer for you to receive a reply, by signing up you are
agreeing to the fact that Theory Test Pass may take long periods of time to
respond. There may also be times that Theory Test Pass is unable to resolve
your support request.
16. Third party courses
Some of our courses are
produced and/or hosted by third parties. We cannot be responsible for the
content that these parties display or for the quality, accessibility, any
downtime in availability and so forth. Where we are the reseller of these
courses we are authorized to re-sell the courses but content, trademarks and
any other assets remain the property of their original creator.
17. Some courses may
There are some courses that
will require activation by a member of staff; this will mean that after you
have paid for a course it can take between 24- 48 hours for your course to be
activated. During peak or busy periods such as promotional periods it can take
significantly longer. There may also be times where you will need to create a
separate account to access your course
PLEASE NOTE: IF YOU ARE EXPERIENCING PROBLEMS REGISTERING such as there being no 'Register' button or no tick box to agree to the terms and conditions, then this is because you are using internet explorer version 9 or earlier. You will need to update to the latest version of internet explorer or try a different browser. Internet explorer version 10 onwards and all other browsers will display the website correctly and allow you to register. If you have any questions please email firstname.lastname@example.org